Qa Test Automation Engineer | Turning Into A Sought-After Automation Tester

Career Myths: Is Automation Testing a Good Career?

As long as software exists, testing will always be needed to make sure they are fully functional.

According to a report from Mordor Intelligence, the 40 billion USD automation testing market is expected to grow at a 14.2% CAGR from 2021 to 2026.

However, there are countless stigmas around the automation tester career. Below are a few common statements and our thoughts.

Automation Tester Myth #1: Developers Are Paid More – So That’s Better

Yes, it’s true that software engineers or developers earn more than testers. While that’s the cold, hard truth, this argument isn’t fair to lower the potential of the role of an automation tester.

It’s like choosing between working for a job that pays well, but you hate, or earning less for a profession but loves every single moment of doing it.

To see if software automated testing is a realm you’d have a future in, here are a few sample questions to ask yourself:

• Do I like learning about the infrastructure and supporting technologies an application/software/system was built on?
• Do I find passion in uncovering real-world scenarios and edge cases that an application/software/system might NOT work properly?
• Do I enjoy learning from bug escapes and coming up with preventative measures through building automated test suites?
• Do I thoroughly investigate the root cause and provide reasoning for every bug you log?

Of course, these are just to name a few. But if you’d answered “yes” to most of them, this might be a sign from the universe to press the pedal.

Automation Tester Myth #2: There Isn’t That Much to Software Testing

Testing sounds like an easy job, just a matter of catching bugs, right?

Congratulations, you’re wrong.

The application code has been built, now think of a hundred ways where the code won’t do what it’s supposed to. Ensuring that issues won’t go under the radar after code has gone to production is a whole lot of learning of its own. The presentation (UI), business (API) and database layer need to be integrated and effectively communicate with each other also.

On a day-to-day basis, test automation engineers will have to touch base with technologies like:

• Testing IDE: a scripting workspace to design automated test scripts
• CI/CD: set up an automatically-triggered suite of tests to fire up whenever a build is ready to be tested
• Application Lifecycle Management (ALM): logging issues and bug tickets to track on platforms like Jira

Automation Tester Myth #3: Testers Are Usually Weak at Coding

If you want to own the test environments, you cannot be scared of the technology stack. It’s a common myth that testers are not good at coding, but times have changed, and test automation engineer finds and resolves issues by themselves.

• Automation testing requires expertise in writing scripts in several languages, including Java, Perl, Ruby, and many more.
• Testers code complex SQL queries to validate or create test data for ETL testing or data validation.
• Testers also facilitate migration testing by converting the written code in one database to another.

So, the fact is that writing bad code will impact your testing skills big time.

Coding allows an automation tester to write scripts to maintain, monitor, and prepare test environments. It’s easier to know what would make the underlying code more testable if you have a fairly good understanding of coding. You can dig deeper into databases, web servers, operating systems or message queues with confidence to fix the issues.

Keep learning

How to write a good test summary report5 Agile testing tools to improve your development in 2024How Flip cut their regression test duration by 1.5 weeks

Key Benefits of Hiring a QA Automation Engineer?

Are you going to hire a technical team for your next project? Do you know what is most crucial in the tech industry, especially in software development? Hiring developers, actual development, or software testing. Still confused…

Not to worry, here we are to help you in the technical hiring process, scroll down and you will get your answer.

Software development is a highly competitive industry. Every single product or software has immense competitors outside. Therefore, to shine out of the competition, you need to be proactive in every single step of the development process. It starts with planning, resource setting, execution, and testing till delivery or launch. But there are some crucial steps in all these. Hiring the right resource and testing the product before delivery paved the way for the success of your project.

Testing the product before launching it to the respective customers assures the initial success of any business. The same applied to software development. Just think about it, you have launched your product after successful development. But the software crashes because of heavy traffic, or your team might have missed some user-side functionalities. What happens then?

Therefore, to develop fully functional software, rigorous testing is necessary at the pre-delivery stage. It doesn’t matter whether you are developing software for the client or for your business. If you want to lead a successful project or want to deliver a quality product, software testing is necessary.

Without any further ado, Let’s start with Understanding the term QA testing.

The rewards of automation

Automated testing is a valuable resource, saving your company both time and money.This efficiency also allows the QA team to engage in more sophisticated testing practices, expanding test coverage and ultimately delivering superior quality products.However, automation is not a cure-all. While it streamlines many processes, manual testing retains its importance, and some level of it will always be necessary.For optimal results, consider using a combination of automated and manual testing. This comprehensive approach enhances your ability to detect various bugs and defects. Collaborating with experts, such as Global App Testing, can assist you in seamlessly integrating these two methods for maximum effectiveness.Visit the website to explore further and engage with a knowledgeable representative.

Turning Into a Sought-After Automation Tester

Strategy and Plan

An automation tester should be curious, communicative, and especially a team player. When you step into a new role as an automation test engineer, an important part of your job will be to collaborate with product owners, developers, and product analysts to define testing strategies. People are often mistaken that an automation tester will eliminate the need for manual testing in agile and fast-paced working environments.

When building and planning an automation strategy, find answers to:

• Who will be involved in the test automation process
• What tools you will need
• How test automation will fit into the current release management model
• How will you shortlist test cases
• How are you planning to execute tests and track the results

Read more: How to Design and Implement a Top-Notch Test Automation Strategy

Willingness to Learn

Most automation engineers are self-taught since the profession demands constant scrutiny of new things. If you are willing to learn test automation, there are several books, online courses, and videos that can leave you with tons of information.

And if you want to learn from the experts, don’t forget to check out Test Automation Webinars from Katalon.

As statistics show, 31% of businesses have fully automated at least one function. In the future, this figure will grow as more and more businesses hire QA (Quality Assurance) automation engineers to develop, test, and implement different automation technologies to help organizations with different scalability streamline their business, development, or various service processes. Automated testing saves time and money because it eliminates the need to hire manual software testers and write extensive test scripts. Automated tests can be run on multiple devices or the entire network without a break. At Yojji, we have a full-stack team with QA automation engineers being one of the valuable resources. Our specialists perform a variety of tasks that help businesses across various industries stay on track.

In this article, we will focus on the main roles a QA automation engineer performs, the necessary scope of knowledge and skills a professional engineer needs, core responsibilities, and the most useful tools.

QA automation is an integral component of modern software development, streamlining the testing process through advanced tools. This method not only identifies glitches but also customizes tests for each project from the outset, significantly reducing the manual efforts previously required by QA professionals.

This automation revolutionizes how software is tested, allowing for more frequent and efficient testing. This rapid testing cycle accelerates product releases, updates existing software swiftly, and aligns with consumer demands. Key benefits of QA automation include its precision, speed, and the reusability of test scripts. Moreover, tests can be run continuously, around the clock.

As a QA automation tester, your role involves designing the framework that underpins these automated tests.

Graphical User Interface (GUI) Testing: Here, the focus is on user interactions like keystrokes and mouse clicks to ensure a smooth and consistent user experience.

Application Programming Interface (API) Testing: This involves using tools to evaluate the software’s message layer, testing individual components and overall performance, including response times and security.

Some prevalent QA automation tests include:

Functional Testing: Verifies if the software executes its intended functions correctly and produces the expected outcomes based on given inputs.

Performance Testing: A nonfunctional test that stresses the software under specific conditions to identify potential performance issues and ensure reliability.

Unit Testing: Focuses on individual functions or components, assessing aspects like user interface and overall application behavior.

Smoke Tests: Also known as “build verification testing”, these evaluate the stability of the software’s architecture and confirm that all primary functions are operational.

IT automation has become a cornerstone of many industries because it streamlines customer service processes, eliminates any errors or defects a product may have. Therefore, high-quality products contain fewer errors and are delivered faster. A QA automation engineer designs automated tests to check the functionality of web and mobile applications, writes scripts, installs testing protocols, and provides effective test automation solutions.

Depending on the team size, its structure, clients’ needs, and objectives set, a QA automation engineer may have different roles. Below we will highlight the main ones.

A test automation engineer should have solid coding skills for designing and implementing various automated solutions. He checks if the software meets architectural requirements, develops and automates tests for software validation, ensures the high quality of the system, interacts with firmware developers and validation engineers.

A QA lead develops the necessary procedures and processes, maintains documentation, guides QA teams, coordinates development teams, and manages testing schedules.

Great software performance increases user loyalty, promotes high conversions, and continuous transactions. The role of a QA automation engineer is to advise on efficient performance testing strategies throughout the full software development cycle, implement the test framework, elaborate test plans based on the business needs and customer requirements, check the work of junior and mid-level specialists.

An automation engineer should have great soft skills and technical skills because he should interact closely with other teams and implement certain processes for business or service automation.

A quality assurance automation engineer is expected to perform the following duties:

Write clean, high-quality scripts that test product functionality automatically.

Conduct various tests for systems, networks, applications, databases, software.

Log and document errors in the tracking system.

Identify specific cases that should be automated and discuss them with manual QA engineers.

Develop the best automation solutions based on the clients’ requirements.

Participate in AQA plannings to define the sprint scope.

Collaborate with cross-functional teams (developers, product marketing managers) to find ways on how automation can improve the workflow.

Take part in brainstorms to come up with new ideas and designs that improve existing features.

Cooperate with a development team to formulate the tasks and explain post-release user feedback.

A QA automation specialist should have a grasp of networks, hardware, web and desktop operating systems, obtain experience with robotics, analytics, AI. However, good technical skills are not always key when choosing a candidate for the position of an engineer, since a person can have all the answers, but won’t be able to get along with other team members and adapt to new processes. Thus, an ability to lead cross-departmental efforts, communicate with people with different technical backgrounds and experience levels is a must for a QA engineer. However, this list is not exhaustive, and below we will cover the basic technical and soft skills.

Persistence

This quality allows the specialist to get to the root of the problem and develop flawless tests.

An ability to communicate and collaborate

A true professional always checks his ego at the door and understands that a successful picture is made of the expertise of all team members, including developers, product managers, executives. Besides, an engineer should be able to logically express his thoughts and convey his point of view to other team members.

End-user empathy

A QA automation engineer should step into the shoes of the end-user to understand how the product is expected to perform.

Flexibility

The introduction of new requirements, the adjustment of deadlines, the extension or reduction of a team are common changes in a project. A true professional should be able to adapt to the new environment to become a strong player.

Eagerness to learn

Professionals must continually expand their skills as organizations require QA automation engineers who are experts at what they know but also keep up with the latest trends and constantly evolve. If you want to stay at the top of the game, constant learning is key.

Knowledge of development methodologies

An experienced QA engineer should be familiar with Scrum, Agile development methodologies and be able to work within a specific system.

Many companies want to recruit an experienced and competent specialist so as not to waste time on additional training and explaining the basics.

Overall, companies are looking for a candidate with at least 3 years of experience in performing automated tests and utilizing various tools. Here is an example of what kind of experience a candidate should have.

High-rated automation software is a must for a QA automation engineer because it facilitates the integration of QA processes, helps solve certain automation problems, and optimizes the testing process.

Here are the most effective and sought-after automation tools an accomplished QA automation engineer uses in his work.

Taking into account all the above, a QA automation engineer is a valuable player in your team as he ensures the top-notch quality of the final product. At Yojji, we have accomplished QA automation engineers who can use their knowledge and expertise to drive your business to success.

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NL, Amsterdam

USA, Austin TX

Spain, Madrid

Drop us a line:[email protected]+442045773275+17373203598

NL, Amsterdam

USA, Austin

Yojji successfully delivered the project within schedule. They demonstrated excellent project management via weekly sprint demos and promptly made adjustments based on the client’s feedback. Their responsiveness and collaborative attitude were key elements of their work.

5.0

Yojji was an instrumental part of the client’s team, working closely with them to achieve the product’s success. The team was very collaborative and timely, and their performance was amazing. Additionally, their resources were experienced, professional, and enjoyable to work with.

5.0

Yojii is impressive both in quality of development work as well as their commitment. Strong focus on delivery, highly technical personnel, flexible approach that allows for rapid development. Strong processes that allow for solid controls.

5.0

We’re very happy with the way that Yojji works, which is why we’ve spent so much money and engaged them for such a long time. We treat them as employees in regard to responsibilities and expectations, and they haven’t disappointed us.

5.0

As a company, we find Yojji to be excellent development partners – we cannot recommend them more highly and will be very happy to continue working with them in the future.

5.0

They are really nice people with excellent technical backgrounds.

5.0

We used Agile project management methodology and were in contact with the team and project manager daily.

5.0

They all had a super positive outlook and were dedicated to getting the work completed to a high standard.

5.0

Yojji has delivered an accessible product with thorough consideration for the client’s requirements. Users have commented on the platform’s user-friendliness and speed. Moreover, the team is easy to communicate with and provides frequent updates. Their development and design skills are impressive.

5.0

Discover what QA automation testing is, how it fits into software development, and how to start a career as a QA automation tester to see if it’s right for you.

Quality assurance (QA) automation testing is a relatively new role, so there’s no single path to breaking into the field. Gaining a solid understanding of the QA automation tester’s role in software development and user experience is a good starting point. From there, it’s helpful to cultivate relevant skills and earn credentials to help you start your career as a QA automation tester.

QA automation testing isn’t only a relatively new field, but it’s also one poised for potential growth. If you’re unsure of the possibilities, consider some of the recent statistics. A 2020 McKinsey survey revealed that 66 percent of businesses automate at least one business function, a 9 percent increase compared to the previous survey conducted two years prior [1]. Statista estimates that global spending on digital transformation will reach 2.8 trillion by 2025 [2]. Together, these statistics help to paint a rosy picture for anyone considering working within the industry.

QA automation is a vital part of the software development process. It relies on specialized tools to quickly and efficiently test software and catch potential problems to help bring it to market faster while maintaining an excellent user experience. The process doesn’t just detect problems and allows you to customize testing to the software from the start of each project and replace many time-consuming tasks that QA professionals used to complete manually.

QA automation enables software developers to continuously test software with increased efficiency and frequency, bringing products to the market faster, updating existing software more quickly, and keeping pace with what consumers want. The advantages of QA automation testing include its accuracy, time efficiency, and ability to reuse test scripts. Additionally, you can run automated tests 24 hours a day, seven days a week. As a QA automation tester, you would create the framework on which the testing runs.

As a QA automation tester, you’ll work with various testing types to solve specific issues and meet business objectives. For example, you might use it to test the graphical user interface (GUI) to test keystrokes, mouse clicks, and other functions to ensure the user experience will be positive and consistent.

You can also use QA automation testing to test the application programming interface (API). In this case, you’d use tools to assess the software at its message layer. This allows you to check individual components. It’s also an effective way to gauge end-to-end performance for response time, security responses, and other variables. A few commonly used types of QA automation testing include:

Functional testing: This QA automation test checks to make sure the software performs the required functions and creates the expected output based on the input provided.

Performance testing: This nonfunctional test type puts the software under a specific workload and tests for stability and reliability to pinpoint potential performance issues and ensure consistent performance.

Unit testing: This type tests various functions or software components to ensure each works correctly and assesses elements like the user interface and application behavior.

Smoke tests: These tests are often called “build verification testing,” and they assess the stability of the software’s architecture to ensure all main functions operate as intended.

As a QA automation tester, you’ll create designs for automation testing, write testing scripts, manage protocols, and report on all results. You’ll typically work as part of the software development team, interacting with validation engineers and firmware developers. Further in your career, you may go on to lead a team of QA automation testers and seek ways to increase the team’s efficiency.

Creating verification protocols, writing scripts, designing automation tests, and finding weaknesses within the software you’re testing are routine day-to-day tasks you may encounter as a QA automation tester. Other typical responsibilities include:

Brainstorming ideas for new testing procedures

Managing existing QA automation testing and implementing new tests

Reviewing automated testing reports

Working with software engineers and designers to solve any issues identified by testing

Writing reports based on test findings and maintaining accurate documentation

Conducting tests and developing solutions based on business objectives and client requirements

Strong technical skills, including coding and framework design, and human skills, like communication and teamwork, are necessary. Additionally, you may find a lot of overlap between testing and development, which requires a fair amount of flexibility to navigate successfully. You also must readily adapt to changing needs and collaborate with other team members and others throughout the organization.

You’ll create and manage test automation in this role, which requires substantial technical know-how. Common skills employers require include:

Proficiency with coding languages such as Python or Java

Experience working in framework design

Strong foundation in networks, operating systems, and computer hardware

Experience working with analytics and artificial intelligence

Knowledge of manual testing, automated testing, and QA methodology

Proficiency in continuous integration, continuous delivery, and continuous deployment (CI/CD)

In addition to having strong technical skills, you’ll also need to cultivate your human skills, including your ability to communicate with others. In this role, you’ll need to be able to express your point of view and collaborate with other team members. Additional skills that many employers look for include:

Ability to adapt to changing deadlines and team structures

Willingness to collaborate with others and look at other team members’ points of view

Persistence to delve into problems and develop high-performing QA automation tests

Ability to place yourself in the end-users place to gain a deeper understanding of expected product performance

Desire to continually learn and gain new skills as the QA automation landscape shifts and evolves

Employers prefer hiring people with several years of experience performing automation tests and using tools like testRigor, Mobot, Kobiton, or Katalon. Many QA automation testers start their career paths in fields like QA analysis. Additionally, because employers also look for a solid foundation in working with programming languages, APIs, and writing scripts, it may be helpful to have experience in software development, web development, or a related field.

Although it’s not a strict requirement, most QA automation testers have a bachelor’s degree at a minimum. While it’s possible to break into the field with a high school degree and a combination of boot camps or Professional Certificate programs, earning a degree in computer science or a related field can help you develop the technical skills you’ll need to succeed in this role.

Good news if you’re considering this field: the job outlook looks strong. QA automation engineers predominately work in Fortune 500, technology, and manufacturing industries, with 38 percent remaining in their positions for between one and two years [3]. Additionally, the US Bureau of Labor Statistics projects that software development, quality assurance, and testing jobs will increase substantially, with a growth rate of 25 percent between 2021 and 2031. This suggests significantly more growth than the average for all industries [4].

In addition to above-average job growth, you can anticipate strong earnings potential as a QA automation engineer. The average annual salary is $108,551, with a possible salary range between $63,000 and $244,000 [5].

According to the BLS, the average salary for a QA automation engineer is $48,960 [6]. Even at the low end of the spectrum, your potential earnings are well above the national average for all occupations.

Given the increasing adoption of digital transformation across the globe, finding jobs within a wide range of industries is not surprising. The role of a QA automation tester or engineer can differ depending on client needs and objectives. Additionally, you can pursue different roles based on the certifications you choose to pursue. Five popular options include certified software quality analysts, certified test engineers, certified associates in software testing, International Software Testing Qualifications Board test automation engineers, and certified software quality managers.

Average annual salary: $77,042 [7]

In this role, you’ll monitor methods and processes in all aspects of software engineering to maintain quality standards. You might be tasked with essentially breaking the architecture to ensure it’s solid and well-functioning for end-users.

Average annual salary: $73,778 [8]

As a certified software testing engineer, you’ll examine code, run programs, and check functionality and adaptability. You’ll also assess the software’s performance to decrease bugs and increase end-user satisfaction.

Average annual salary: $78,992[9]

In this role, you will be tasked with conducting rigorous software testing, including running tests. This early career option allows you to gain deeper knowledge and build a portfolio.

Average annual salary: $97,128 [10]

You’ll design, develop, and manage testing automation concepts, methods, and processes in this mid-to-upper-level role. You’ll also optimize testing to create solutions for evolving systems and lead the process of creating solutions to meet the organization’s specific needs.

Average annual salary: $121,555 [11]

This role is an upper-level role, charged with assessing and improving software quality in this upper-level role. You’ll need to understand how to evaluate and choose the tools used, weigh the potential impact of process improvements on other processes, and consult on projects.

Read more: How To Write a QA Tester Resume: Layout, Design, Examples

To assess if this is your proper role, ask yourself a few key questions: Are you passionate about using automation technology to test systems, software, and websites? It takes time and dedication to gain the skills needed to succeed in this job, so having a passion for the field is another must. Other helpful questions to consider include the following:

Are you comfortable and confident writing scripts?

Do you enjoy asking questions and getting to the root of problems?

Can you manage your time well and prioritize your tasks?

Do you understand how to analyze data and report on your findings?

Can you empathize with end-users and create testing solutions accordingly?

If you answered “yes,” to most questions, this could be a good fit for you. Additionally, you must be willing to engage in lifelong learning to keep up with the ever-evolving digital landscape.

If becoming a QA automation tester seems like a good match for your career goals, you may want to start by researching bachelor’s degree programs in computer science, computer engineering, or a related field.

Or, if you’re still unsure if it’s a good fit, you may want to explore automation with a Professional Certificate like the Google IT Automation with Python program on Coursera. This certificate program is geared toward beginners and allows you to learn how to automate tasks, get comfortable using Python, and cultivate problem-solving abilities to help you find the best path.

McKinsey & Company. “The imperatives for automation success, https://www.mckinsey.com/business-functions/operations/our-insights/the-imperatives-for-automation-success.” Accessed December 13, 2022.

Statista. “Spending on digital transformation technologies and services worldwide from 2017 to 2025, https://www.statista.com/statistics/870924/worldwide-digital-transformation-market-size/.” Accessed December 13, 2022.

Zippia. “Automation Engineer Demographics and Statistics [2022]: Number of Automation Engineers in the US, https://www.zippia.com/automation-engineer-jobs/demographics/.” Accessed December 13, 2022.

US Bureau of Labor Statistics. “Software Developers, Quality Assurance Analysts, and Testers: Occupational Outlook Handbook (Job Outlook), https://www.bls.gov/ooh/computer-and-information-technology/software-developers.htm#tab-6.” Accessed December 13, 2022.

Glassdoor. “How much does a QA automation engineer make?, https://www.glassdoor.com/Salaries/qa-automation-engineer-salary-SRCH_KO0,22.htm.” Accessed December 13, 2022.

US Bureau of Labor Statistics. “Software Developers, Quality Assurance Analysts, and Testers: Occupational Outlook Handbook (Pay), https://www.bls.gov/ooh/computer-and-information-technology/software-developers.htm#tab-5.” Accessed December 13, 2022.

Glassdoor. “How much does a software quality analyst make?, https://www.glassdoor.com/Salaries/software-quality-analyst-salary-SRCH_KO0,24.htm.” Accessed December 13, 2022.

Glassdoor. “How much does a certified software tester make?, https://www.glassdoor.com/Salaries/certified-software-tester-salary-SRCH_KO0,25.htm.” Accessed December 13, 2022.

Glassdoor. “How much does an associate software test engineer make?, https://www.glassdoor.com/Salaries/associate-software-test-engineer-salary-SRCH_KO0,32.htm.” Accessed December 13, 2022.

Glassdoor. “How much does a test automation engineer make?, https://www.glassdoor.com/Salaries/test-automation-engineer-salary-SRCH_KO0,24.htm.” Accessed December 13, 2022.

Glassdoor. “How much does a software QA manager make?, https://www.glassdoor.com/Salaries/software-qa-manager-salary-SRCH_KO0,19.htm.” Accessed December 13, 2022.

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This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

Tác giả: Uyen Tran

Trong những người tôi từng trò chuyện, có hai người bạn sở hữu những điểm chung rất tình cờ. Đó là Max và Ellie — cùng từ Mỹ trở về Việt Nam làm việc tại startup, cùng trở thành Test Automation Engineer dù đây không phải lựa chọn ban đầu.

Từ lâu, các vị trí Tester thuộc team Quality Assurance (QA) vốn không phải lựa chọn được ưu tiên của nhiều người so với vị trí Developer/Software Engineer. Vậy con đường “tình cờ” trở thành Test Automation Engineer của Max và Ellie đã diễn ra như thế nào? Quá trình training, công việc của họ là gì và những cơ hội phát triển cho vị trí này ra sao?

Hãy cùng nhóm báo lá cải của Got It “hỏi xoáy đáp xoay” hai nhân vật đặc biệt hôm nay để tìm hiểu ngọn ngành câu chuyện này nhé!

Max (ngoài cùng bên trái) và Ellie (thứ tư từ bên trái) cùng team QA ở Got It Vietnam ❤

Uyên Trần: Các bạn từng có khởi đầu thế nào trước khi trở thành Test Automation Engineer tại Got It?

Max: Trước đây, mình từng làm Software Engineer cho một công ty nghiên cứu y học tại Mỹ, song cũng có một số cơ hội được trải nghiệm làm Test Automation. Tuy vậy, mình nhận thấy đây là một lĩnh vực phát triển ổn định, nên muốn lựa chọn một startup làm sản phẩm để học hỏi nhiều hơn. Ban đầu, mình tìm thấy Got It và chỉ có ý định apply làm Software Engineer như trước đây, không ngờ lại được offer chuyển sang một title mới toanh: Test Automation Engineer. Vì muốn thử sức xem mình có thể “lên skill” đến đâu trong ngành Test Automation, mình đồng ý ngay với lời đề nghị này.

Max (trái) và Ellie (phải) thời còn là du học sinh ở Mỹ

Ellie: Khác Max, mình vốn theo học ngành kiểm toán ở Mỹ từ đầu. Đến năm ba, mình mới quyết định đăng ký thêm ngành Computer Information System trong trường vì nhận thấy IT là ngành phát triển mạnh mẽ. Ngày tốt nghiệp, cầm trên tay một tấm bằng với hai chuyên ngành, dù chẳng phải dân chính gốc nhưng mình vẫn liều mạng apply làm engineer ở Got It. Cuối cùng, mình được Got It gợi ý trở thành Test Automation Engineer để phù hợp với background học tập hiện tại. Lúc đấy mình chỉ nghĩ rằng: “Tội gì mà không thử nhỉ?”

Ellie trong ngày tốt nghiệp

Uyên Trần: Không ai trong số hai bạn có kinh nghiệm làm tester từ đầu, vậy Max và Ellie có gặp khó khăn gì trong quá trình training không?

Max: Vì đã có sẵn một chút nền tảng về Test Automation, mình không mất quá nhiều thời gian để học về kỹ thuật. Tuy vậy, trong nửa khoảng thời gian đầu training, mình cần nghiên cứu kỹ lưỡng về sản phẩm và quy trình của team Quality Assurance (QA). Về mặt sản phẩm, tester cần hiểu rõ flow trọng yếu của sản phẩm (hay business impact flow) ở cấp độ của cả người dùng lẫn người kiểm thử. Về quy trình, mình cần nắm chắc các công cụ chuyên biệt team sử dụng như Trello, Jira, Testrail và học thêm cả về SQL nữa! Sản phẩm và quy trình ở Got It khá phức tạp nên mình luôn phải tìm hiểu thật cẩn thận. Tester mà bỏ sót hay hiểu lầm chỗ nào thì nguy lắm!

Ellie: Trong khoảng 7 tuần training, mình cần chú trọng hơn cả về mặt kỹ thuật vì vốn không học sẵn chuyên ngành như Max. Khoảng 3 tuần cuối, mình tìm hiểu các concepts, framework về Test Automation. Phần lớn thời gian, mình học các khóa online về Python và Selenium (ngôn ngữ lập trình và framework Got It sử dụng trong Test Automation) dưới sự hướng dẫn của mentor Quý Lê (người từng được lên sóng trên blog đó).

Chỉ nhớ hồi đó các vấn đề mentor giao cho mình giải quyết cực “khoai”, nhất là việc viết test script cho một số tính năng và các bài tập liên quan đến OOP (Object-oriented programming) — một model mọi engineers ở Got It phải thuộc “nằm lòng”. Cũng may là có daily standup, mình được mentor đưa feedback và giải đáp câu hỏi thường xuyên nên cuối cùng cũng vượt “cửa ải” training thành công *cười*.

Uyên Trần: Bạn có thể mô tả cụ thể những công việc một Test Automation Engineer sẽ làm ở Got It không?

Ellie: Công việc của chúng mình có thể được mô tả với quy trình như sau. Khi đã hiểu rõ các requirements từ Product Manager, Test Automation Engineer sẽ bắt đầu viết các test cases. Chúng mình cần nghiên cứu kỹ tài liệu của developers về cách họ triển khai các tính năng, từ đó lên phương án thiết kế việc tự động hóa kiểm thử cho phù hợp. Sau đó, tester sẽ chuẩn bị các tài liệu, sắp xếp meeting để các thành viên cùng review việc triển khai (implement) test và ước tính thời gian hoàn thành.

Test Automation Engineer có một quy trình làm việc bài bản riêng không khác gì các Developers

Tiếp đến là phần việc đòi hỏi kỹ thuật phức tạp nhất: Viết code và xây dựng môi trường cho Test Automation. Giờ thì mọi thứ đã sẵn sàng, chạy test và phát hiện ra các bugs thôi! Cuối cùng, không thể quên việc kiểm thử hồi quy và flow trọng yếu của sản phẩm (Run regression and business impact flow).

Uyên Trần: Từ developer trở thành tester, Max có thấy công việc của mình phần nào nhàn hơn như suy nghĩ của nhiều người không?

Max: Là người đã trải nghiệm ở cả hai vị trí, mình thấy không thể đem hai công việc này lên bàn cân so sánh với nhau. Mình nhận thấy rằng một Test Automation Engineer vẫn phải biết xử lý các vấn đề kỹ thuật phức tạp. Ở Got It, team phải biết phân tích và quyết định hình thức kiểm thử (thủ công hay tự động) từ giai đoạn đầu, nếu chọn tự động sẽ dùng Python để triển khai (implement) test. Cùng với đó, tester cũng phải nắm chắc từng tính năng sản phẩm và cách thức hoạt động của hệ thống Back-end, Front-end để tìm ra các bugs mắt thường không thể tìm thấy.

Bên cạnh vấn đề kỹ thuật, team QA còn cần giao tiếp tốt với các thành viên khác trong team. Một bên là Product Manager (PM) để làm rõ các requirements và ticket; một bên là Software Engineers để đảm bảo các features tạo ra vừa đúng yêu cầu, vừa giúp giảm mức độ phức tạp của việc test.

Kỷ niệm “sấp” nhất với mình có lẽ chính là công việc đầu tiên sau khi hoàn thành training. Lúc này, team cần hoàn thành hệ thống Onboarding Experts cho sản phẩm ExcelChat và PowerpointChat — một bước quan trọng giúp thu hút và tuyển dụng các experts. Cùng với PM và team dev, team QA cũng làm việc cấp tốc chỉ trong vòng 2 tuần. Khi ấy, mình đã cảm nhận rõ hơn bao giờ hết tính chất của một startup — một guồng quay khác biệt hoàn toàn so với những gì mình làm trước đây.

Uyên Trần: Sau gần một năm làm trong team QA, với các bạn, đâu là đặc điểm nổi bật nhất một Test Automation Engineer cần có?

Ellie: Ngay từ những ngày onboarding đầu tiên, mình đã được mentors nhắc lại nhiều lần về đặc điểm khiến cho mọi QA Engineers ở Got It hoàn thành tốt công việc: “Be proactive to ask questions” (Hãy chủ động đặt câu hỏi), và mình vẫn thấy điều đó đúng cho đến bây giờ. Một tester phải luôn biết chủ động đặt câu hỏi, về những gì mình chưa hiểu, về cách vận hành của thế giới xung quanh. Từ đó, bản thân sẽ trở nên nhạy bén hơn với các vấn đề, nhanh chóng phát hiện ra các bugs đang tồn tại.

Trích dẫn một slide trong quá trình training mọi QA Engineer ở Got It đều không thể quên!

Nhưng không phải cứ đặt câu hỏi bừa, mà phải biết đặt những câu hỏi cần thiết và đúng lúc. Để làm được điều đó, bản thân mình đã luyện tập và cải thiện khả năng research. Trước khi đặt câu hỏi, mình tự nghiên cứu trước vấn đề bằng những resources hiện có, hình dung tổng quan vấn đề và chỉ tìm đến sự giúp đỡ với những khía cạnh thực sự phức tạp.

Max: Ngoài ra, mình thấy khả năng ước tính (estimation) và quản lý công việc cũng rất cần thiết với một tester. Từ giai đoạn đầu, tester đã cần ước tính các deadline quan trọng cho việc test, từ đó mới có thể tổ chức, thiết kế và viết test cases một cách hợp lý nhất. Thực chất thì khả năng ước tính cũng được rèn luyện trong chính cách mỗi người quản lý công việc cá nhân hàng ngày rồi. Làm ở startup, mình học cách tự set các deadlines cho bản thân, phân chia khối lượng công việc phù hợp và bám chắc theo các kế hoạch để hoàn thành. Nếu không, bản thân sẽ dễ trở nên quá tải và bỏ lỡ việc cần làm.

Uyên Trần: Cùng là du học sinh trở về Việt Nam, lại làm trong ngành kiểm thử vốn tồn tại một số định kiến, các bạn nghĩ sao về cơ hội phát triển cho mình?

Ellie: Thực tế, sau khi làm Test Automation Engineer một thời gian, mình nhận ra đây là vị trí giúp một người có thể phát triển theo cả mảng technical (kỹ thuật) lẫn management (quản lý). Với những kỹ năng và kiến thức có được, mình có thể lựa chọn trở thành kỹ sư phần mềm, nhưng cũng có thể tiếp tục làm Test Lead hay thậm chí chuyển hướng trở thành Product Manager/Technical Product Manager. Có thể nói rằng, vị trí này mở cho mình cánh cửa đến với nhiều cơ hội đa dạng trong tương lai.

Hai người bạn trẻ trong một lần đi Outing với công ty *shine bright*

Max: Giống như Ellie nói, mình cũng thấy những gì học được từ Test Automation nói riêng và QA nói chung có thể được áp dụng ở rất nhiều công việc khác nhau. Làm Test Automation Engineer, mình thấy chuyển hướng sang làm cả Business Intelligence Analyst cũng là điều hoàn toàn có thể xảy ra đấy! Vậy nên, nếu bạn nào còn đang e ngại về nghề tester, hãy thử một lần cởi mở và cơ hội này và thử sức với nó xem sao nhé.

Uyên Trần: Với những chia sẻ từ hai bạn, hy vọng các bạn đọc sẽ phần nào hiểu được chặng đường của một Test Automation Engineer. Chắc hẳn con đường phía trước sẽ còn nhiều thử thách, chúc các bạn sẽ tiếp tục vượt qua những khó khăn ấy và đạt được những thành công nhất định trong sự nghiệp làm tester của mình nhé!

Bài viết gốc được đăng tải tại Medium

Certified Tester Test Automation Engineer (CT-TAE)

The Test Automation Engineer certification is aimed at people who already have experience in software testing and who wish to further develop their expertise in automation testing.

To gain this certification, candidates must hold the Certified Tester Foundation Level certificate.

Advanced Level testers who have passed the “Advanced Test Automation Engineer” module exam should be able to accomplish the following Business Objectives:

• Contribute to the development of a plan to integrate automated testing within the testing process
• Evaluate tools and technology for automation best fit to each project and organization
• Create an approach and methodology for building a test automation architecture (TAA)
• Design and develop (new or modified) test automation solutions that meet the business needs
• Enable the transition of testing from a manual to an automated approach
• Create automated test reporting and metrics collection
• Manage and optimize testing assets to facilitate maintainability and address evolving (test) systems

Training is available from Accredited Training Providers (classroom, virtual, and e-learning). We highly recommend attending accredited training as it ensures that an ISTQB® Member Board has assessed the materials for relevance and consistency against the syllabus.

Self-study, using the syllabus and recommended reading material, is also an option when preparing for the exam.

Holders of this certification may choose to proceed to other Core, Agile, or Specialist stream certifications.

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[REMOTE FULL-TIME] Test Automation Specialist

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Senior Tester (Go/Python/Playwright/English)

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What is Automated QA Testing?

Software is becoming more and more complex while consumer demand grows ever higher. Developers are under increasing pressure to deliver new apps and updates rapidly – but thorough testing is still necessary to detect bugs and ensure software quality. It’s not surprising, then, that many organizations use automated testing to speed up workflows and maximize the efficiency of the quality assurance (QA) process. While manual testing will always be necessary, automation can help businesses save time and money. Here, we’ll explore:

• What is automated QA testing
• How to use it
• Differences between manual and automation testing
• What types of testing can you automate
• How it can benefit your company.

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QAAutomationQA automation

Some terms in software testing can sound confusing. Although they sound similar, they refer to different things. So, let’s start with the basics:

Quality Assurance (QA)

Quality Assurance (QA) is a systematic process that ensures a product or service meets specified quality standards. In software development, QA involves activities and methods that focus on preventing defects and ensuring that the final product meets stakeholders’ expectations.

Key components

• Testing: The process of systematically evaluating software to identify any gaps, errors, or missing requirements.
• Process improvement: Implementing measures to enhance the development and testing processes continually.
• Quality standards: Establishing and adhering to defined quality standards and best practices.
• Purpose: QA aims to deliver high-quality products by implementing processes and standards that prevent defects rather than merely detecting them.

Automation

Automation refers to using technology and software to perform tasks or processes without human intervention. In the context of software testing, test automation refers to using automated tools and scripts to execute test cases, compare actual outcomes to expected outcomes, and report results.

Key Components

• Automated testing tools: Software tools designed to automate the execution of test cases.
• Test scripts: Instructions written in a programming language to perform specific actions and verify outcomes.
• Continuous integration/Continuous deployment (CI/CD): Integrating automated testing into the development pipeline for rapid and continuous delivery.
• Purpose: Automation in software testing aims to improve efficiency, reduce time and costs, and increase test coverage by automating repetitive and time-consuming testing tasks.

QA Automation

QA Automation, or Test Automation, integrates automation tools and processes into the overall Quality Assurance strategy. It involves using automated testing tools and frameworks to enhance the efficiency and effectiveness of the testing process.

Key components

• QA processes: Standard QA processes incorporating automated testing.
• Automated testing tools: Tools specifically designed for executing automated tests.
• Collaboration: Integration of automated testing into the broader QA strategy and development lifecycle.
• Purpose: QA Automation combines the principles of quality assurance with the efficiency gains of test automation. It seeks to ensure that QA processes are enhanced by using automated testing tools, ultimately contributing to delivering high-quality software.

QA vs Automation

QA is a broader discipline encompassing processes, standards, and activities to ensure overall product quality.Automation refers explicitly to using technology to perform tasks without human intervention and, in testing, focuses on automated test execution.

Automation vs QA Automation

While QA focuses on overall quality processes, automation emphasizes using technology to perform tasks efficiently. QA Automation strategically combines both, integrating automated testing into the broader QA framework to enhance software quality.

Challenges of QA automation

Even if QA automation appears to be a straightforward fix, it’s not that simple. Coded test automation introduces as many challenges as it resolves, mainly due to the extensive coding required to implement QA automation effectively.

Human dependency

Test automation tools cannot replace human testers. Skilled human resources with advanced programming skills and testing tool knowledge are essential for effective automation.

Initial setup costs

Designing and configuring an automated test framework can be challenging, with high initial setup costs and ongoing maintenance requirements. Skilled testing professionals are crucial for this phase.

Selecting the right tool

The abundance of automated testing tools makes it difficult to choose the right one. Each tool may not be adaptable to your specific applications or software architecture.

Inefficient team collaboration

Effective collaboration among software testers, developers, business analysts, and project managers is vital for optimal results. Poor team collaboration can lead to delays in both development and testing efforts.

What Is QA Testing?

QA or Quality Assurance testing in software development is the technical evaluation of software or product as per the pre-set requirements. It helps to identify the bugs or check the functionality of the codes to improve the software performance and saves cost also.

A QA engineer is responsible for the QA testing of the software before it will deliver to the customers or users. They will use measurable metrics including functionality, reliability, or usability to check the quality of the software. Also, they have good knowledge of developing procedures to understand and communicate effectively with the developer’s team.

But the question arises do you really need a QA engineer for your project? or can it be handled by the software developer itself?

To demonstrate, the importance of QA engineers in your software development project here is one counter-question. Are you ready to bear the loss of late software delivery or minor software defects? Absolutely not, the loss is huge right? so, be ready to hire the best QA engineer for your next software project to develop a successful tech product.

There are two types of QA engineers available: –

Manual QA engineers:

They will be responsible for the manual testing of software. They will evaluate the functions manually and test and try the software on different devices to check compatibility.

QA automation engineers:

The modern QA testers are automation engineers. They use testing software to automatically test the developer’s codes and design automated testing procedures to evaluate the software’s functionality. They are proficient in manual check-ups also. Therefore, hiring QA automation engineers will have benefits from both automation testing and manual testing.

We have focused on QA automation engineers in this blog as it is an emerging field and a futuristic approach to software testing. There are currently 1.63 million software developers and QA automation engineers in the USA which is expected to grow to 2 million by 2032. So, you can understand there is opportunity and competition both are waiting.

How to incorporate automating QA into your workflow?

QA automation involves utilizing dedicated software to execute tests on the software under development. While human testers previously shouldered many testing responsibilities, leveraging technology to mitigate repetition, automated testing now handles various tasks. It even conducts advanced tests that manual methods cannot achieve.Incorporating QA automation into your workflow can take several forms:

In-house development team

Here, your internal development team creates tests from the ground up, tailoring them to your software’s specific requirements and intricacies.

Codeless test automation tools

Tools designed for codeless test automation become invaluable in environments where coding expertise is limited. These tools enable non-coders to create and execute tests efficiently.

Third-party QA service

Engaging with a third-party QA service, like Global App Testing, allows specialists to develop and implement tests for your application. This approach is beneficial when seeking external expertise or resources.Automated testing becomes an integral component in a continuous integration environment, where software undergoes development, testing, and deployment multiple times daily. This methodology ensures that serious bugs, security vulnerabilities, and user experience issues, including those specific to particular use cases, are promptly identified through rigorous software testing.Automated testing becomes an integral component in a continuous integration environment, where software undergoes development, testing, and deployment multiple times daily. This methodology ensures that serious bugs, security vulnerabilities, and user experience issues, including those specific to particular use cases, are promptly identified through rigorous software testing.

What do Automation Testers Do?

In simplest terms, testers are just expected to automate repetitive or boring test tasks using automation tools, but there is so much more to it. What companies expect from you will heavily rely on their business requirements. They want testers who can apply critical thinking, discover flaws and contradictions, leverage different tools, and apply concrete testing techniques for well-implemented test automation.

Since organizations across various industries want to accelerate their testing process through automation and facilitate rapid software or product releases, they are always on the lookout for testers proficient in cutting-edge technologies for software testing.

• You need a good understanding of the application domain and software testing concepts in general.
• You need better technical and programming skills to build automation frameworks and develop test scenarios.
• You need to define goals and select test cases targeting those goals.
• You need to save the entire QA team’s time by automating several repetitive test tasks such as report comparisons or extracting data from excel sheets.
• Consistently interact with your team to discuss more ways to improve the testing process.

Automation testing allows organizations to improve product delivery times or comply with current security standards. Several SaaS enterprises hire automation testers for detailed reporting capabilities, simplifying testing, improving bug detection, speeding up the testing process, reducing costs, and reducing human intervention.

So, automation testing can be a great career option, but only if you are willing to put in the time to set the foundation right and get in-depth expertise in creating test scenarios.

Automated QA testingManual testing

Automated QA testing relies entirely on specialized tools for executing test cases and generating results. In contrast, manual testers follow a written test plan and report defects to developers. While these two methods can be used concurrently, each excels in specific areas.

Manual testing

Manual testing is ideal for evaluating the user experience (UX) and an application’s overall look and feel – tasks best performed by a human. It is commonly employed for newly designed test cases and, on an ad-hoc basis, for cases with changeable requirements.

Automated testing

Automated testing operates on frameworks developed by testers and is well-suited for large-scale software testing. Generally more accurate than manual testing, automated testing offers a significant advantage in saving time, particularly in scenarios like regression testing that can be laborious for manual testers.

Key differences

Recording process

• Manual testing: The manual testing process cannot be recorded.
• Automated testing: Automation test scripts are reusable, contributing to efficiency in repeated execution testing and successive development cycles.Suitability
• Manual testing: Ideally suited for assessing UX and cases with changeable requirements.
• Automated testing: Particularly effective for large-scale software testing where accuracy and efficiency are paramount.Time efficiency
• Manual testing: Relies on human effort and can be time-consuming, especially for repetitive tasks.
• Automated testing: Offers time-saving benefits, crucial for tasks like regression testing.Availability
• Manual testing: Involves manual input and cannot be conducted 24/7.Automated testing: Allows for continuous 24/7 testing without the need for manual intervention.

Who is an Automation Tester?

The profession itself comes with many names. Test automation engineer, test engineer or QA automation tester, the responsibilities and scope of work are the same.

Automation testers are individuals who execute testing initiatives using automated test scripts. Throughout the Software Testing Life Cycle (SDLC), they design, write, maintain, and execute automated test scripts in order to minimize bug escapes and release on time.

Organizations employ QA teams to:

• Work and interact cross-team with clients, product managers, developers, business analysts and IT personnel
• Establish procedures to review requirements and build test plans, strategies, documenting, roadmap grooming and spending budgets
• Shift left and participate earlier on in the product development stages to better grasp the codebase, architecture, coding conventions, etc.
• Integrate testing tools with existing toolchains and technologies

Although the exact job description and responsibilities of automation testers can vary widely based on the industry and company, a good tester should have a more profound understanding of software testing in general. A deeper programming and technical knowledge will help you develop more advanced test scripts and cover more critical scenarios.

What Are the Responsibilities of a QA Automation Engineer?

QA automation engineer plays a crucial role in SDLC (software development Life cycle). They are capable to harness their role with the knowledge of software testing methodologies and experience in software development. With the required skills they will contribute to the CI/CD development of your project.

Major responsibilities of a QA automation engineer: –

Here, after having a sound knowledge of the major responsibilities of QA automation engineers; let’s have a look at the key benefits of hiring a QA automation engineer for your project.

How does QA automated testing work?

While testing can be automated, creating the script for the test still needs some understanding of programming. Usually, the development team writes the code for the QA team. But now, with codeless testing software, teams can create tests using simple keywords, making it easier for everyone.Automated QA testing has two main parts:

GUI (Graphical User Interface) testing

This type of testing imitates how users interact with the software, like clicking buttons and typing. It checks if the application works as intended and notes any issues. Automation makes this process faster and avoids mistakes made by people.

API Testing

API testing checks the behind-the-scenes part of the software. It looks at how the different parts of the software communicate. This includes checking how fast the software responds, its format, how it handles special cases, and how it reacts to security issues.Using automated QA testing makes testing quicker and less prone to mistakes. Splitting it into GUI and API testing helps ensure both the visible part of the software and the hidden parts work well together, creating reliable and error-free software.

Automated QA testing process

The automation testing process involves several stages to ensure a smooth and effective testing lifecycle:

Define the scope of automation

Begin by understanding the objectives of the testing process and conducting a feasibility analysis. Determine which tests can benefit from automation and which ones demand manual involvement. Consider budget constraints, available personnel, and the expertise required for seamless execution.

Compose a strategy

The QA team developed a test plan outlining the project’s approach and end goals to ensure a successful project outcome. They should choose a suitable framework for the test cases, including common practices, testing tools, and standards. Some typical test automation frameworks are data-driven, keyword-driven, linear scripting, and modular testing.

Write a script

During this phase, quality assurance engineers will develop scripts to conduct tests following the requirements and coding standards. It is important that these scripts are structured and reusable and a third party can easily understand them.Several open-source tools, such as Selenium WebDriver, Appium, and Android Monitor, can create automated test scripts and test web applications on multiple browsers using various programming languages like Java and Python.

Execute the tests

Run automation scripts in this stage. Scripts need test input before execution. Once run, they generate detailed test results. The automation tool can be launched through the test management tool or used directly. After execution, create a detailed report for future reference.

Analyze and report

Once the tests have been executed, the automated tool will generate a report. The results will show which components contain bugs or defects and whether or not additional testing is required.

Wrap-Up: –

Test automation is a need of today’s SDLC process. So, A QA automation engineer will surely assist you better in quality software development and improving the efficiency of the project. Determine all the key benefits and responsibilities that a QA automation engineer offers to your project. Then hire the best QA automation engineer for your next software development project.

As businesses are looking for scalable, reliable, and robust software products. Therefore, Outsource a QA engineer that meets your project demands and provides you with the best testing framework that supports developers also.

You can also choose to hire a remote team or remote QA automation engineer that will efficiently handle the testing requirements. BMT will help you with this. We use AI in screening the best fit technical resources and help you choose the suitable one with free consultations.

Hire your next tech team through Book My Talent and choose the best QA engineer in your own budget.